Hail cracked your panels or wind tore the array loose? We shut the system down safely, secure your roof, and document everything for your claim. Call (970) 286-3417 any hour.
When a hailstorm rolls through Weld County, your solar array is usually the first thing on the roof to take damage. If you need emergency solar panel repair in Greeley, here's the most important thing to know before anyone climbs a ladder: damaged panels keep making electricity as long as the sun is up, even with shattered glass. That's why we run a 24/7 storm line at (970) 286-3417 and send a crew to shut things down the right way.
We handle post-storm triage across Greeley and Northern Colorado: safe system shutdown, tarping and securing loose panels, and the photo documentation your adjuster will ask for. If the damage is bad enough that the roof needs replacing too, we roll straight into a full solar detach and reset so your reroof isn't held up. Either way, you get a free written estimate before we do paid work.
Storms don't keep business hours and neither does our emergency line. Call (970) 286-3417 day or night and talk to someone who can actually dispatch a crew.
We de-energize the array in the correct order, from the AC disconnect back through the rapid shutdown, so nobody touches live DC wiring.
Panels torn loose by wind become 40-pound sails in the next gust. We anchor or remove them and tarp exposed roof penetrations before more weather hits.
We photograph every impact point, cracked cell, and bent rail before anything gets moved. Adjusters want pre-repair photos, and we make sure you have them.
We work alongside your roofing contractor and share our damage notes with your adjuster, so the solar line items make it into the scope the first time.
We're a licensed and insured Greeley company, not a storm-chaser who leaves town in October. Free written estimates on every job.
First, stay off the roof. Wet shingles, loose panels, and hidden hail bruising make it dangerous even for people who climb roofs for a living. Second, understand that your solar system is still live. A single residential panel puts out 30 to 40 volts DC, and the panels are wired in strings that can run 300 to 600 volts. Shattered glass doesn't turn that off.
Here's what not to touch, and why:
What you should do: note the date and time of the storm, take wide photos from the ground if you can do it safely, and call us at (970) 286-3417. That's the whole homeowner checklist.
When you call, we ask a few quick questions: is anything sparking or smoking, are panels hanging or on the ground, and is your main breaker holding. If there's active arcing, we'll walk you through killing the AC disconnect from the ground while a crew heads your way.
On site, the sequence is always the same. We shut the system down in the correct order, check the roof and attic for hot spots or burning smells, then secure the array. Cracked panels that are still mounted get covered, loose panels come off the roof, and any torn roofing or exposed mounts get tarped so the next rain doesn't end up in your living room.
Before we leave, you get a written condition report with photos and our recommendation: repair, partial replacement, or a full panel removal if the roof itself is totaled. Most emergency callouts run $150 to $400 depending on how much tarping and securing is involved, and we credit that toward the full job if you hire us for the detach and reset.
Hail claims in Northern Colorado live and die on documentation. Adjusters see hundreds of roofs after a big storm, and the difference between a smooth claim and a fight is usually whether the damage was photographed before anything got moved or repaired.
We shoot every panel serial number, every impact point, the racking, the wiring runs, and the roof surface around the array. Hail bruising on shingles under the panels matters too, because it supports the roof portion of your claim. You get the full photo set, organized and dated, to hand your adjuster or attach to your claim portal.
If the scope comes back missing the solar work, that's common and fixable. Detach and reset is a legitimate supplement item on a hail reroof, and our written estimate gives your contractor or adjuster the line-item numbers they need. Read more about how the claims side works on our solar hail damage page.
A lot of storm calls end the same way: the panels survived but the roof didn't. Hail that's an inch across will bruise asphalt shingles long before it cracks tempered panel glass, so it's normal for the adjuster to total the roof while the array tests fine. That means every panel has to come off before the roofers start and go back on after they finish.
That's our core service. We handle the detach and reset as one job: safe removal, labeled storage, new flashing at every mount point on the new roof, reinstallation, and a full system test with output verification before we call it done. Your roofer keeps their schedule and your warranty stays intact.
Typical detach and reset pricing lands between $200 and $300 per panel, so a common 20-panel Greeley home runs roughly $4,000 to $6,000, and it's usually claimable on the same hail claim as the roof. See the full breakdown on our removal and reinstall cost page. We cover Greeley plus surrounding towns like Evans, Windsor, and Johnstown.
For homes in Greeley, Evans, and Windsor we can usually be on site the same day, and within 24 hours anywhere in Weld or Larimer County. After a major hail event we triage: active arcing and hanging panels get crews first, cosmetic damage gets scheduled within 2 to 3 days. Call (970) 286-3417 and we'll give you an honest window.
Most emergency visits run $150 to $400. The low end covers shutdown, inspection, and a written condition report; the high end includes tarping and pulling loose panels off the roof. If you hire us for the full repair or detach and reset afterward, we credit the callout fee toward that job. The estimate itself is always free and in writing.
If the panels are attached to your roof, they're typically covered under your dwelling coverage, same as the roof itself. Expect your normal deductible to apply, which in Colorado hail country is often $1,000 to $2,500 or 1 to 2 percent of your dwelling limit. Our photo documentation and line-item estimate are built to slot straight into that claim.
No, shut the system down at the AC disconnect and leave it off. Cracked glass lets moisture reach live cells, and panel strings carry 300 to 600 volts DC even at reduced output. Water plus that voltage is how ground faults and arc fires start, sometimes weeks after the storm. A panel with cracked glass is also almost always a replacement, not a repair, and insurers know that.
That's the classic sign of a ground fault, usually water in a junction box or a hail-damaged wiring run. Reset it one time at most; if it trips again, leave it off and call us at (970) 286-3417. Repeatedly resetting a faulting DC circuit is how small faults become fires. Finding and fixing the fault typically takes us 1 to 3 hours on site.
Free written estimates for Greeley and Northern Colorado. Storm-damage calls answered around the clock.
